Returns & Refund Policy

1. Our Promise

At Happiness Trunk, we take pride in delivering gifts that bring joy. If you receive a product that is damaged, defective, or incorrect, we’ll do our best to make it right.

2. Eligibility for Returns

• Products can be returned only if they are damaged, defective, or incorrect.

• Return requests must be raised within 48 hours of delivery by contacting our support team.

• Items must be unused, in their original packaging, and with proof of purchase.

3. Non-Returnable Items

• Personalized or custom-made products.

• Items damaged due to misuse or handling after delivery.

4. Refund Process

• Once we receive and inspect the returned item, we will notify you of approval or rejection.

• Approved refunds will be credited to your original payment method within 5–7 business days.

• In case of rejected refunds, the product will be shipped back to you.

5. How to Request a Return

Email us at contactus@happinesstrunk.com or call 9963750750 with your order number, reason for return, and photographs (if applicable). Our team will guide you through the process.